We seek a friendly, organised, enthusiastic, and highly motivated receptionist for an immediate start.

- Eager to learn and grow – onsite training will be provided
- A great team player
- Exceptional communication skills
- Excellent time management skills
- A drive to achieve the best outcome in all situations
- Following protocols and policies
- Previous customer/patient experience
- An empathetic and kind individual
- Unprecedented discretion and understanding of confidentiality
- Reliable, punctual and possess an excellent work ethic
- Outstanding attention to detail, team mentality and a positive attitude
- Australian Citizen or permanent resident
- Driver's license

- Previous experience in a medical or allied health reception role is not required.
- Training to use our systems will be provided on the job
- Confidence in working on Apple Mac, MS Office and emailing skills
- Excellent telephone, writing and interpersonal skills.

A full role description will be provided.





You must be able to work flexible hours per our clinic opening hours.

Monday – Friday, 08:30 am to 4:30 pm

Salaries will be guided by the Health Professionals and support services Award

Your role:

- Manage the day-to-day running of the reception area
- Answer telephone and online inquiries in a timely and informed manner
- Manage patient appointment schedules
- Sorting incoming/outgoing correspondence, scanning, and filing in the computer system
- Process patient payments, invoices, and receipts. Manage referrals, including checking patient's eligibility
- General office duties

Willingness to learn Apple Mac systems with on-the-job training provided.

Casual position to start with possible permanent or part time position if you are a good fit to our office.

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📌 Medical Receptionist (Cairns Regional)
🏢 FNQ Surgical
📍 Cairns Regional