Service Request & Catalogue Lead | ITIL & CSI (Melbourne)

Service Request & Catalogue Lead | ITIL & CSI (Melbourne)

01 Sep
|
Accenture
|
Melbourne

01 Sep

Accenture

Melbourne

Accenture in Melbourne is seeking a Service Request Analyst to champion our Service Request and Catalogue practices, ensuring ITIL alignment, accuracy, and compliance across the portfolio. You will audit requests, drive improvements, and collaborate with service owners and technical teams to define models, approvals, and fulfilment workflows.

You will also develop dashboards to monitor volumes and trends, provide onboarding for new services, and translate complex technical details into explicit

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📌 Service Request & Catalogue Lead | ITIL & CSI (Melbourne)
🏢 Accenture
📍 Melbourne

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