Lead Merchant Sentiment Specialist (Melbourne)

Lead Merchant Sentiment Specialist (Melbourne)

01 Sep
|
DoorDash ANZ
|
Melbourne

01 Sep

DoorDash ANZ

Melbourne

DoorDash Melbourne (ANZ) is seeking a Supervisor for Merchant Sentiment Specialist (MSS) to lead a 15-17 person team across Enterprise, Mid-Market, SMB and Vendor Book cohorts. You will drive coaching, 1:1s, performance reviews, and career development while maintaining high standards of empathy and operational rigor in a quick‑moving environment.

You will partner with a Product SME, own escalations for the Enterprise cohort, and coordinate with cross‑functional teams to resolve merchant issues

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📌 Lead Merchant Sentiment Specialist (Melbourne)
🏢 DoorDash ANZ
📍 Melbourne

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