NAB is seeking a Fraud Specialist to join the Cairns Community Hub, working in-branch five days a week. You will support customers facing fraud and vulnerabilities, coach staff on Fraud First Response, and ensure high-quality service while staying up-to-date with NAB policies and procedures.
You bring fraud frontline experience, robust communication, empathy and problem-solving skills, plus the ability to train others and handle complex situations with resilience.
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📌 Fraud First-Response Specialist – Community Banking (Townsville City)
🏢 NAB
📍 Townsville City
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