01 Sep
|
Mindful Foods
|
Murwillumbah
01 Sep
Mindful Foods
Murwillumbah
We make healthy, sustainable food that actually tastes good. We're here to do right by people and planet- and have a good time doing it with a team that's got vision, purpose, and top-tier snack breaks.
If you want more than "just a job," come be part of a crew that glows and grows at work and gives back beyond it.
The Opportunity
We're looking for a switched-on, people-loving human to be the friendly voice (and safe pair of hands) behind our customer service and order processing.
Customer Service
- Be the first point of contact for our customers- phone, email, and live chat.
- Solve problems before they become problems (and smooth them over when they do).
- Keep customers in the loop on orders, stock, and deliveries.
- Build genuine relationships with the stores and cafés we supply around the country.
Order Processing & Admin
- Enter and process orders accurately- every line, every time.
- Keep records tidy across our inventory and accounting systems (we'll train you up on Unleashed and Xero).
- Raise invoices and chase up the odd loose end.
- Pitch in on general office duties as needed.
The basic details
- Small, super-co-operative team.
- Office-based role with plenty of variety.
- Casual with a stable roster.
- Day shifts only.
- Flexible when workloads spike- so availability matters.
- 4-5 days per week.
What we're looking for
- Warm, clear communicator across all sorts of personalities (customers included!).
- Eagle-eye for detail- orders and invoices don't forgive typos.
- Comfortable juggling phones, inboxes, and systems without dropping the ball.
- Quick to pick up new software
- Lateral thinker who takes initiative.
- Thrives in a quick-paced, ever-changing space.
- Reliable, cooperative, and drama-free.
- Able to commit for 12 months (minimum).
- Keen to grow with the business.
What's in it for you?
- Training and real growth opportunities.
- Regular remuneration reviews.
- A workplace that actually supports health and well-being.
- Be part of a local, ethical, sustainable business.
- Plenty of room to stretch into other roles as you rise.
Sound like you? We'd love to hear from you-
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📌 Admin Assistant (Murwillumbah)
🏢 Mindful Foods
📍 Murwillumbah