Goodwe has a dedicated team for Australia and Current Zealand and are looking for a Junior Engineer to join the team, in-line with the company growth. This position is adaptable in Australia with periods working from home and occasional travel. This role would suit a recent university graduate or someone early in their career and looking for a position that could grow over time.
Key Responsibilities
- Responsible for the tele- and on-site technical support and post sales support.
- Commissioning, troubleshooting, firmware/hardware updating of PV string, Hybrid / storage inverter and BESS.
- Reporting and following up with head office in relation to product failure with clear descriptions.
- Evaluating PV plant performance by studying operation data on a regular basis.
- Pro-actively work with installers & retailers and provide them best-in class customer experience.
- Regular follow-ups on the technical issues and build a healthy relationship with installer & retailers.
Qualifications & Requirements
- Bachelor degree or above:
must be electrical or electronics background.
- Preferred minimum 1 year of working experience in the solar industry especially dealing with product trouble shootings.
- Strong ability to analyse and solve problems independently.
- Reliable and self-motivated.
- The ability to learn new technologies quickly.
- Robust Microsoft office skills.
- Ability to work effectively in a team environment.
- A friendly, positive and customer-driven attitude.
- Excellent time management and organizational skills.
- Adapt to frequent travel.
- Driving license required.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Customer Service and Engineering
Industries
- Renewable Energy Semiconductor Manufacturing
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📌 Service Engineer (Melbourne)
🏢 GoodWe
📍 Melbourne
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