Cloud Helpdesk Technician — Customer Support Pro (Whitehorse City)

Cloud Helpdesk Technician — Customer Support Pro (Whitehorse City)

01 Sep
|
Simpro Software
|
Whitehorse City

01 Sep

Simpro Software

Whitehorse City

Simpro Group is seeking a Customer Support Technician, Level 1 in Victoria, Australia. You will engage with customers via phone or chat, manage high-volume queries, and deliver timely, empathetic support that aligns with our customer-centric approach.

You will develop product expertise, investigate issues, document resolutions, escalate when needed, and collaborate with cross-functional teams to improve the customer experience.

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📌 Cloud Helpdesk Technician — Customer Support Pro (Whitehorse City)
🏢 Simpro Software
📍 Whitehorse City

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