Working across two key venues; The Union Hotel and Pennys Hotel, you'll be responsible for helping bring each venue's personality, offering and events to life. This is a varied, hands on role that sits across social media, content creation, venue marketing and events. You'll work closely with the marketing and venue teams to create engaging content, build our presence within local communities and help coordinate hired events.

Key responsibilities

Create engaging, high-quality photo, video and reel content for Instagram, Facebook and other relevant social media platforms, staying across current social media trends, hospitality marketing and content opportunities

Work with venue teams and the Marketing Manager to capture authentic, on-trend content

Assist with event planning and conduct client site tours across both venues, helping clients bring their vision to life and create memorable events

Act as the key point of communication between clients and venue teams, ensuring transparent communication and seamless, reliable event execution

Support the wider marketing and events team with projects and campaigns as required

Report directly to the Marketing Manager

Work a flexible schedule split across both venues,



with hours staggered around key venue activations and events to capture content and engagement in real time

About you

Previous experience in social media, marketing, events, hospitality or a similar role (1-2 years)

Strong knowledge of Instagram, Facebook and short-form video content

A good eye for photography, styling and visual content

Excellent written communication and an ability to write in different brand voices

Strong organisational and time-management skills

The ability to manage multiple venues, deadlines and projects at once

A proactive attitude and willingness to get involved and make things happen

Confidence communicating with venue teams, suppliers, partners and the public

Strong attention to detail

An understanding of what makes content engaging and shareable

Why Join Us?

Have creative ownership of content and bring your ideas to life

Work across both social media and events with varied day-to-day activities

Build your experience across multiple hospitality brands

Work closely with venue teams and be part of the action

Develop your skills across content, marketing, events and venue activations

Be part of a growing hospitality business where creativity and initiative are encouraged

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📌 Social Media & Events Co ordinator (Surry Hills)
🏢 WHH Group
📍 Surry Hills