The Department of Parliamentary Services is seeking a Service Desk Analyst to join the Workplace Technology team in Melbourne. You will deliver Level 1 and Level 2 ICT support to Members of Parliament and parliamentary staff, ensuring reliable access to technology and services across Microsoft 365, Teams, SharePoint and Outlook.
You will manage Windows and mobile devices, support meeting rooms and AV, administer Entra ID/MFA, and use ITIL-aligned processes (ServiceNow) to log and resolve
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📌 Hybrid IT Service Desk Analyst: Microsoft 365 & Endpoints (Melbourne)
🏢 State Of Victoria
📍 Melbourne
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