Service Desk Analyst - IT Support & 1st-Line (Newcastle City Council)

Service Desk Analyst - IT Support & 1st-Line (Newcastle City Council)

01 Sep
|
St Nicholas Early Education
|
Newcastle City Council

01 Sep

St Nicholas Early Education

Newcastle City Council

Diocese of Maitland-Newcastle is seeking a dedicated Service Desk Analyst to provide frontline IT support for staff, students, and volunteers from our Newcastle West Campus. You will handle incidents and requests via the ITSM platform, assist with hardware and software deployment, and deliver reliable desktop support in a busy, mission-driven setting.

The role requires strong communication, IT service desk experience, and comfort with remote troubleshooting.

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📌 Service Desk Analyst - IT Support & 1st-Line (Newcastle City Council)
🏢 St Nicholas Early Education
📍 Newcastle City Council

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