This is a customer service focused role where you will be working within a small team of key internal sales staff. You will be required to learn about the company and product range and deal with customers on a regular basis, both face to face and over the phone. Daily general administration duties are required such as invoicing, processing of orders, data entry, liaising with the internal & external sales staff and maintaining company standards.

Key responsibilities

Answering incoming phone calls and dealing with queries

Daily order processing, maintaining timely and accurate sales order entries

Work closely with the warehouse staff to ensure orders are dispatched on time

Invoicing

Other administrative duties as required

About you





Must have a passion for and experience in customer service

Excellent telephone and people skills

Intermediate computer knowledge

Strong organisational skills

High attention to detail

Excellent communication skills and flexible attitude

The ability to work in a quick paced environment

Must be a team player

About us

Titus Tekform is part of the Titus Group, an international hardware supplier to the kitchen / joinery / furniture manufacturing industry. The business is located at Prestons in Sydney's south west on the junction of the M5/M7.

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📌 Customer Service Representative (City of Sydney)
🏢 Titus Tekform
📍 City of Sydney