Who are we:
With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world’s most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life’s moments — from everyday connections to landmark celebrations.
Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other.
Join us and play your part in making life’s moments mean a little more.
About the Function:
Sales is where our brands meet the real world.
This team builds the relationships that bring our products to life, partnering closely with customers across markets, channels and occasions to make sure our brands are part of moments that matter everywhere.
It’s a dynamic, people-focused setting where curiosity, commercial thinking and strong relationships make the difference. You’ll have the opportunity to grow your network, develop your skills and see the direct impact of your work every day.
About the Role:
Support delivery of customer business performance through execution of commercial plans, analysis and operational excellence across assigned customers and portfolios.
The role supports National Account Managers and National Business Managers in delivering Joint Business Plans (JBP) and commercial plans by managing key processes, providing analysis and ensuring accurate execution of agreed plans.
Act as a diligent commercial operator, ensuring high-quality execution, reporting accuracy and disciplined performance tracking, while finding opportunities to improve customer outcomes.
You will be responsible for:
Support delivery of customer plans and/or Joint Business Planning (JBP) by coordinating inputs, tracking actions and ensuring accurate execution of agreed initiatives.
- Sell in and implement pricing and promotional plans within customers, ensuring accurate implementation and alignment to agreed commercial strategy.
- Provide high-quality analysis, reporting and performance tracking, supporting identification of risks, opportunities and areas for optimisation.
- Partner with NAMs, NBM, Revenue, Category and Planning teams to ensure accurate data, strong execution rigor and effective delivery of commercial plans.
Execution of agreed customer plans and promotional activity
- Day-to-day management of smaller customer relationships
- Prioritisation of tasks to ensure delivery of customer commitments
- Management of routine customer queries and operational issues
Recommendations Expected
- Customer insights, risks and opportunities to NAM/NBM
- Improvements to execution, reporting and planning processes
- Inputs into forecasting, demand planning and performance tracking
- Opportunities to optimise promotional execution or customer performance
Accountabilities
- Accountable for delivery of sales, volume and execution targets within assigned customers
- Supports accurate tracking of trade spend, promotional activity and customer performance
- Contributes to forecasting accuracy and demand planning inputs
- Supports delivery of AOP commitments within customer group
Market/Function Complexity
- Operates across smaller or developing customers with lower structural complexity
- Focuses on execution accuracy, operational delivery and performance tracking rather than strategy ownership
- Works within defined commercial frameworks, processes and approval structures
- Requires strong coordination across internal stakeholders and systems
The required qualifications for this role are:
- Degree in Business, Commerce, Marketing or related field
- 3+ years' experience in FMCG, Sales, Commercial, Customer Development, or Analyst roles. Recent graduates with strong commercial acumen and a passion for sales are also encouraged to apply.
- Experience in Sales, Account Management, Commercial Operations, or FMCG/customer-facing roles.
- Strong analytical skills with the ability to interpret data and provide actionable insights.
- Experience supporting customer plans, promotions, forecasting, and performance reporting.
- Strong attention to detail with a focus on execution excellence and process accuracy.
- Ability to manage multiple priorities and coordinate across cross-functional teams.
- Excellent communication, stakeholder management, and problem-solving skills
Flexible Working:
Flexibility is key to our success.
Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your priorities from day one.
Rewards & Benefits:
At Diageo, we offer more than just a role— we offer an environment where you can thrive, grow and be recognised for your impact.
- Competitive reward – Market-leading salary, performance-driven bonus and industry perks
- Flexible ways of working – Hybrid working with no set office days, empowering you to balance work and life in a way that works for you
- Industry-leading family leave – Generous paid parental leave for all parents, along with support for life’s key moments
- Health & wellbeing – Comprehensive support including mental health resources, wellbeing initiatives and employee assistance programmes
- Career growth – Access to global opportunities, leading learning programmes and clear pathways for development
- Inclusive culture – A values-led, inclusive environment where you can bring your whole self to work
- Product perks – Employee discounts and experiences across our iconic portfolio
Commitment to Inclusion & Diversity:
Our purpose is crafting iconic drinks chosen for life’s moments. And it’s our people, with their different experiences, perspectives and talents, who make that possible.
We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You’ll work alongside people with different backgrounds, experiences and perspectives — challenging, supporting and learning from one another as one outstanding team.
Together, we’re constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win. Wherever you join us, you’ll have the opportunity to contribute, make an impact and play your part in making life’s moments mean a little more.
Ready to bring your best? This could be your opportunity.
At Diageo, we pride ourselves on our fast paced, bold and agile culture. In order to ensure we’re supporting the performance ambitions of our team, applications for this role will close in 21 days.
Recruitment Scam Warning
Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money.
📌 National Account Executive (Sydney)
🏢 Diageo
📍 Sydney