About UCOM

UCOM is a telecommunications company specialising in business communication technology for small businesses across Australia. We're committed to delivering reliable, innovative solutions that help our clients stay connected and competitive. We're a growing company that values innovation, customer experience, and building technology that makes a real difference in how businesses communicate.

Our finance team plays an important role in keeping billing, reconciliations, accounts and financial reporting accurate across the group. We are currently looking for a detail-oriented and reliable Finance Officer to join our team on a casual basis, with the opportunity to support a range of day-to-day finance activities across the business.

About the Role

The Finance Officer supports our finance team with day-to-day payment allocation, billing reconciliation and debtor reporting across our billing platforms. You'll work within a structured monthly finance cycle, learning our systems and processes under the guidance of the Group Accountant, and building toward greater ownership of carrier and billing reconciliation work as your experience grows.

This is an in-house, Melbourne office based role. You'll be dealing directly with external vendors and customers, so strong professional English communication skills are essential.

This is a great opportunity for a finance or billing professional who enjoys process and accuracy and wants to build their skills within a structured monthly finance cycle, ideally with exposure to telecommunications billing.

What You'll Be Working On

- Allocate and post customer payments from bank and payment merchant statements, matching them accurately to customer accounts.

- Prepare merchant reconciliations and hand completed packs to the Group Accountant for review.

- Build recurring carrier reconciliations to a documented method, attaching a variance schedule to every pack.

- Extract,



build and maintain the monthly debtors summary and overdue lists used for collections.

- Complete pre-invoice control checks ahead of each monthly bill run, including invoice validation, related fees and usage imports.

- Populate the monthly financial and management reporting suite, including variance and comparison reporting.

- Investigate discrepancies against wholesale supplier invoices and billing records, and follow up with suppliers where required.

- Maintain clear written procedures for tasks within the role to support team coverage.

- Support debt management activity, dealing directly with customers on payment queries and overdue account follow-up.

- Action other reporting and reconciliation requirements as requested by the Group Accountant.

What We're Looking For

- Minimum 2 years' experience in a finance, billing or account’s role.

- Previous telecommunications billing experience is highly regarded.

- Strong proficiency in Microsoft 365, particularly Excel (lookups, pivot tables and formulas).

- Experience preparing reconciliations to a documented method and reporting variances.

- Strong professional English communication skills, as this role liaises directly with external vendors and customers.

- A high level of accuracy and attention to detail.

- Excellent written and verbal communication skills.

- Ability to work within a structured monthly finance cycle and meet deadlines.

- Able to work 3-4 days per week from our Melbourne office, with Monday and Friday attendance required.

- Highly organized, proactive and self-motivated.

What We Offer

- Competitive hourly rate.

- A stable casual role with a consistent 24 hours per week.

- Supportive finance team environment with explicit processes and documented workflows.

- Opportunity to build broader billing and reconciliation experience over time.

How to Apply

Please send your resume, references and a cover letter explaining why you're interested in this role.

Please note: this role is on-site only. Working from home is not available.

📌 Casual Finance Officer (Malvern)
🏢 UCOM
📍 Malvern