Our valued client is a leading provider of vehicle subscription and ownership solutions, helping rideshare and delivery drivers access reliable vehicles while supporting them on their journey to financial independence. With a customer-first approach and a rapidly growing presence across Australia, our valued client is committed to delivering exceptional service and innovative mobility solutions.

Responsibilities

This is a temporary, script-led inbound phone role supporting our clients Sales function. The Consultant will handle both inbound and outbound enquiry calls, follow a structured script to qualify and inform callers, and book qualified leads into appointments with a permanent Sales Consultant at one of the hubs. This role does not carry sales-closing responsibility - its focus is call handling, qualification, and accurate appointment booking. Key responsibilities include:

• Answer inbound sales calls and make outbound calls to our warm leads promptly and professionally.

• Follow a provided script to explain offerings at a high level and answer common questions.

• Ask qualifying questions to confirm eligibility and interest.

• Book qualified callers into appointment slots with a Product Expert at the relevant hub.

• Accurately log call outcomes, caller details, and appointment bookings in the CRM.





• Escalate non-standard queries to the Sales team rather than attempting to resolve or close them.

• Maintain a consistently high standard of customer service in line with our clients values.

Your Profile

• Experience in a phone-based call centre, or telesales environment.

• Confident, clear phone manner with solid verbal communication skills.

• Comfortable following a structured script consistently and accurately.

• Basic CRM / data entry proficiency, with strong attention to detail.

• Ability to manage a high volume of calls in a fast-paced environment.

• Reliable and punctual, with the flexibility to commit to rostered hours for the duration of the assignment.

This role does not involve negotiating terms, closing sales, or managing an end-to-end sales pipeline. There is no sales-closing target or commission structure attached to this position - the KPI focus is call handling and appointment booking accuracy.

Working conditions

• Based in Melbourne hub.

• High-volume, phone-based inbound / outbound environment.

Contact

If you are passionate about sales, enjoy helping customers find the right solution, and want to be part of a growing and innovative company, we'd love to hear from you. Apply Now or call 03 9954 2400 for any further questions.

📌 Sales Consultant (South Melbourne)
🏢 Adecco
📍 South Melbourne