Medcast is a healthcare education and technology company seeking a hands-on Customer Success Manager to lead the day-to-day delivery of our customer success function.
You will own the portfolio end-to-end, from onboarding through to renewal, while helping to build scalable processes and foundations.
Reporting to the COO and supported by a Customer Success Associate, you'll nurture relationships, solve problems, and contribute to early people leadership as the function matures.
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📌 Customer Success Lead — Onboarding & Renewals (Hybrid) (New South Wales)
🏢 Medcast
📍 New South Wales
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