Customer Experience Leader - Escalations & Team Growth (Central Coast)

Customer Experience Leader - Escalations & Team Growth (Central Coast)

30 Aug
|
Freedom Kitchens
|
Central Coast

30 Aug

Freedom Kitchens

Central Coast

Job Description
Freedom Kitchens, based in Gosford, is seeking an experienced Assistant Customer Service Manager to lead the resolution of complex customer matters and support a best-in-class end-to-end customer experience.
This hands-on role requires solid escalation management, stakeholder engagement and a customer-first culture.
You will act as a key escalation point, balancing customer satisfaction with commercial outcomes, while ensuring compliance with Australian Consumer Law and company policies.

📌 Customer Experience Leader - Escalations & Team Growth (Central Coast)
🏢 Freedom Kitchens
📍 Central Coast

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