Job Description
Lane Cove Family Medical Practice – Lane Cove NSW
Our practice has provided medical care for the community for the past 30 years.
We are a long-established practice of friendly doctors and staff looking for a new member to join our team at reception.
Our practice has been providing high-quality medical care to the local community for over 30 years.
We are a long-established, busy and friendly General Practice with a supportive team of doctors, nurses and reception staff.
We are looking for a warm, bright and energetic Medical Receptionist who will also provide administrative and operational support to the Practice Manager.
This is a varied role suited to someone who enjoys working at a fast pace, takes initiative and is happy to move between front reception and behind-the-scenes practice administration.
Qualifications & experience
Previous General Practice experience using Best Practice software
Strong organisational skills with the ability to multitask, prioritise and work efficiently in a fast-paced environment
Sound knowledge of Medicare billing, invoicing and handling payments
Excellent communication and interpersonal skills with a warm, friendly and professional manner
Self-motivated, proactive and a quick learner who takes initiative and ownership of tasks
Reliable,



punctual and able to contribute positively as part of a busy team
Tasks & responsibilities
General medical reception and administrative duties, including patient service, appointments, billing and payments
Build rapport with patients and help create a warm, welcoming and vibrant atmosphere at reception
Assist the Practice Manager with delegated administrative and operational tasks, including new initiatives and implementation of practice changes
Complete audits, reporting and quality improvement activities, while identifying opportunities to improve workflows, patient service and practice efficiency
Assist with rosters, claiming, patient engagement, preventative health initiatives and other practice administration as required
Be flexible and willing to move between reception and administrative duties depending on the needs of the practice
Work efficiently, follow through on delegated tasks and contribute energy, initiative and a helpful attitude to the team
Work with a friendly and supportive team of doctors, nurses and reception staff
Flexible full-time position
Varied role with the opportunity to develop skills beyond traditional medical reception
Full training and ongoing support
Opportunity to contribute to practice improvements and current initiatives

📌 Senior Medical Receptionist (New South Wales)
🏢 Lane Cove Family Medical Practice
📍 New South Wales