Job Description
To assist the Funeral Directors with Funeral Administration and Funeral Services.
28th August, ****
Holy Cross Funerals services the areas of Brisbane, Gold Coast, Sunshine Coast, Ipswich, Toowoomba and surrounds.
We take pride in helping to assist families at the death of their loved ones, to ensure that the funeral rites are conducted with dignity and with love.
For Christians, the funeral rites assist the family to farewell their loved one through worship, praise and thanksgiving for the gift of life now returned to God.
Currently providing pastoral care for families of all Christian denominations for Redcliffe, Brisbane, Ipswich and Toowoomba, and expanding in the Gold and Sunshine Coast regions.
An opportunity now exists for a Casual Administration person who can also assist helping at Funerals to join the team at our North Brisbane location.
This is a unique chance to provide the best funeral service to our client families.
The successful applicant must possess a mature, caring and understanding nature, together with well-developed interpersonal skills.
A high standard of presentation and communication is essential.
An ability to understand/have an interest in Audio and Visual presentations is essential as well as ability to adapt between different systems in Churches and Chapels.
The successful applicant will have the ability to work within a busy team environment with limited supervision, have excellent time management and strong administration skills.
Key Duties include:
General funeral administrative services (including phone, email and correspondence) delivered in a timely, professional and respectful manner
Process funeral arrangements
Produce Order of Service Booklets
Supporting Office processes and administrative workflows to ensure efficient service delivery and positive stakeholder experiences
Assistance at Funeral Services




Vehicle cleaning and driving of Funeral Vehicles - Hearses and Transfer Van
Transfers of Deceased Persons from Hospitals, Nursing Homes and Residences
Support to the families and attendees at a Funeral Service
Frequent manual handling / lifting
Maintain high standard of Personal Hygiene
To be successful in this position, you will need to meet the following criteria:
An ability to rapidly acquire an understanding of the funeral service industry and its operations
Receptive to on-the-job mentoring, direction and training to work part of a wider team
An understanding of MS Word, Outlook, In Design, Canva, Publisher, PowerPoint and databases is useful
Ability to work professionally, showing respect to the public and wider community across a wide variety of cultures.
Internal and external stakeholders are dealt with professionally, sensitively and in accordance with organisational values
Ability to work under pressure and maintaining great attention to detail while at the same time, being warm, approachable and friendly.
Hold a current and unrestricted full driver's licence.
A willingness to work within the Mission and Vision of the Catholic Church.
The successful candidate will also need to submit to a national criminal history/police check, possess a current Working with Children (Blue) Card and sign a Conduct Declaration.
Applications close: Monday 07 September (we expect to start reaching out to candidates prior to that date).
Thank you but previous applicants need not apply.
The Archdiocese of Brisbane has standards of conduct for workers to maintain a safe and healthy environment for children.
Our commitment to these standards requires that we conduct Working with Children Checks and background referencing for all persons who will engage in direct and regular involvement with children and young people (0 - 18 years) and/or vulnerable adults.
The organisation is fully committed to child safety and has a zero tolerance to abuse of children or vulnerable adults.

📌 Receptionist/Funeral Assistant (Queensland)
🏢 Archdiocese of Brisbane
📍 Queensland