Lead Customer Service Team (Hands-On, Hybrid) (New South Wales)

Lead Customer Service Team (Hands-On, Hybrid) (New South Wales)

30 Aug
|
Smaart Recruitment
|
New South Wales

30 Aug

Smaart Recruitment

New South Wales

Job Description
Our client is seeking a hands-on Customer Service Team Leader to guide a five-person team, balancing coaching with frontline support.
You'll manage busy phone queues and emails, ensure timely responses, and collaborate with technical teams across Australia, NZ and the US to resolve issues.
The role offers hybrid work with 1 day WFH, salary from $90,000 to $100,000 plus super, and clear progression in a reliable, global business.

📌 Lead Customer Service Team (Hands-On, Hybrid) (New South Wales)
🏢 Smaart Recruitment
📍 New South Wales

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