Service Designer, Scams -- Hybrid & Inclusive Impact (New South Wales)

Service Designer, Scams -- Hybrid & Inclusive Impact (New South Wales)

30 Aug
|
AFCA
|
New South Wales

30 Aug

AFCA

New South Wales

Job Description
AFCA is seeking a Service/UX Designer to map end-to-end customer journeys for scams, integrating UX/UI design across digital touchpoints and collaborating with Product Design and Scams stakeholders.
The role emphasizes accessibility, inclusivity and responsive support for vulnerability moments.
This fixed-term contract (12 months) offers a hybrid work arrangement and opportunities to influence frontline customer experiences across channels.

📌 Service Designer, Scams -- Hybrid & Inclusive Impact (New South Wales)
🏢 AFCA
📍 New South Wales

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