This is not a sit-in-the-office manager role. You'll be on the floor, treating clients, leading the team and making sure the studio runs exactly as it should. You'll work closely with the founders during the pre-opening period, then take ownership of the day-to-day operation once the doors open.
Key responsibilities
Leading and overseeing the SKN EDIT team
Performing express facial treatments and delivering an exceptional client experience
Managing daily studio operations, opening and closing procedures
Coordinating staff, breaks and workflow throughout the day
Maintaining treatment standards, presentation and hygiene
Ensuring the studio consistently feels and operates like SKN EDIT
Managing stock levels and day-to-day operational requirements
Supporting team training and onboarding
Handling client questions or issues confidently
Helping drive memberships, rebooking and retail performance
About you
Previous experience in skin, beauty, dermal therapy or a similar treatment setting
Previous leadership,
senior therapist or management experience
Relevant beauty or skin qualifications
Strong knowledge of skincare and facial treatments
Excellent customer service and communication skills
Confidence leading, supporting and engaging a team
Strong organisational skills and attention to detail
The ability to stay calm and organised in a fast-paced environment
Confidence using booking systems and technology
A positive, proactive approach to problem-solving
About us
SKN EDIT is a recent kind of facial bar coming to the Gold Coast. We're taking the traditional facial appointment and editing out everything that makes it difficult to fit into real life: the 90-minute commitment, the big price tag and the feeling that positive skin needs to be a whole event. Our approach is simple: high-tech, results-driven facial treatments in around 20 minutes, designed to fit into your day.