Key Responsibilities and Qualifications
Welcoming patients and visitors and delivering exceptional customer service
Managing incoming phone calls, emails, and patient enquiries
Coordinating and scheduling appointments
Liaising with patients, specialists, healthcare providers, insurers, and other key stakeholders
Supporting patients throughout their treatment journey
Preparing clinic and theatre schedules
Coordinating patient documentation and surgical paperwork
Maintaining accurate patient records while ensuring privacy and compliance requirements are met
Processing patient billing and payments
Managing invoicing for private patients, DVA clients, and third-party insurers
Assisting with reconciliations and administrative reporting
Using practice management software to maintain records and support clinic operations
Supporting the use of healthcare technology and AI-driven administrative tools
Previous experience in a receptionist, administration, or medical administration role
Strong organisational skills with the ability to manage competing priorities
Excellent communication and interpersonal skills
A professional, patient-focused approach
High attention to detail and accuracy
Ability to work independently while contributing positively to a collaborative team environment
A proactive attitude with a willingness to take ownership and initiative
Highly Regarded




Experience within a specialist medical practice
Experience managing appointments, referrals, billing, and patient administration
Exposure to surgical, procedural, or pain management environments
Experience using Xestro Practice Management Software
Experience using Heidi AI or similar healthcare technology platforms
Our client is a highly regarded specialist healthcare practice based in Bowen Hills, recognised for its commitment to outstanding patient care, professionalism, and innovation.
Due to continued growth, they are seeking an experienced and proactive Receptionist / Administrator to join their team on a part-time basis.
This is an excellent chance for someone seeking a stable three-day-per-week position, with the flexibility to work additional hours during peak periods, annual leave coverage, and busy holiday seasons.
PART TIME permanent role working 3 days per week
Opportunity for additional hours during annual leave coverage, holiday periods, and peak clinic demand
Initial 3-month contract with strong potential to extend or transition into a permanent position
Prorata salary of $69k-$79k, depending on experience
Convenient Bowen Hills location with on-site parking
Opportunity to join a growing specialist healthcare practice with a supportive team culture
Diverse and rewarding role where no two days are the same
#J-*****-Ljbffr

📌 Part-Time Receptionist (Queensland)
🏢 Michael Page
📍 Queensland