Customer Support Technician - Fast, Empathetic Troubleshooter (Melbourne)

Customer Support Technician - Fast, Empathetic Troubleshooter (Melbourne)

30 Aug
|
Simpro
|
Melbourne

30 Aug

Simpro

Melbourne

Simpro is seeking a Customer Support Technician, Level 1 to engage professionally with customers and internal stakeholders.
You will deliver timely, empathetic support, build product knowledge, and strive to exceed customer expectations while maintaining detailed incident records.
You will handle inbound queries via live phone/chat, achieve first-contact resolution targets, and mentor peers where applicable in a fast-paced setting.
#J-*****-Ljbffr

📌 Customer Support Technician - Fast, Empathetic Troubleshooter (Melbourne)
🏢 Simpro
📍 Melbourne

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