About the role

This is a combined position which blends social media content creation with retail customer service. You'll be involved in everything from helping customers in-store to creating engaging content which showcases our products and brand personality. You'll work alongside the business owner to represent Katie B across Facebook, Instagram and TikTok as well as develop weekly email marketing campaigns. The ideal candidate is someone who enjoys being hands-on, thinks creatively and isn't afraid to jump in front of the camera or direct others in front of the camera to help bring content ideas to life.

Key responsibilities
Providing friendly, knowledgeable customer service
Assisting with merchandising, stock handling and store presentation
Representing the brand with professionalism and enthusiasm online
Creating engaging content across Facebook, Instagram and TikTok
Creating weekly email marketing campaigns
Appearing on camera and directing others during content creation

About you
A natural flair for social media and storytelling
High accurate written and spoken communication
Confidence to appear on camera and guide others during content creation
Robust time management and interpersonal skills




A team player who also has the ability to work independently
A positive attitude and willingness to learn
Experience in both retail and social media is a bonus, but not essential
This job can be part-time or full-time depending on your preference

About us

Katie B is one of Rockhampton's leading independant clothing retailers, stocking a unique mix of boutique and western clothing and accessories as well as encompassing The Cowboy's Closet - our male targetted offering. We are owner operated and sell online, through our shopfront and at major events throughout the year. We are known for exceptional customer service and a solid brand identity.

Benefits
A fast paced setting where no two days are the same
Generous staff discounts on products across the group
Opportunities to grow your skills in both retail and digital marketing
The opportunity to travel to events across Australia

Applicants are encouraged to put their best creative skills on show when presenting their application for consideration.

This position will be paid according to age and experience. Applications will remain open until a suitable candidate is found.

📌 Content Creation Social Media Retail Rockhampton
🏢 Katie B
📍 Rockhampton