Practice Manager -Full time- Medical (GP Clinic) & Dental | Upper North Shore
Mt Kuring-Gai Medical and Dental Centre is seeking a Practice Manager to take full operational ownership of both the medical and dental practices.
You'll lead a team of 7 administrative and reception staff, reporting directly to the practice principals with monthly meetings, while managing day-to-day operations across a busy seven-day GP practice and dental practice that is open on 3 days a week and alternate Saturdays.
This role suits someone who likes having their hands on the whole business: the roster, the numbers, the systems and the people.
Key responsibilities
Rostering across seven-day trading, leave and coverage, recruitment and induction, training and performance conversations, and Health Professionals and Support Services Award compliance
Patient flow and systems: Appointment books and clinic lists across both practices, online booking, recalls and reminders, waiting-room experience, and continuous improvement of the way we work, including increasing our care plan usage.
Medicare, DVA and CDBS claiming, private and health fund billing, EFTPOS reconciliation, debtors, supplier accounts, and monthly operational reporting to the principals
Compliance: RACGP Standards accreditation, privacy and records, WHS, cold chain, and infection control and sterilisation records on the dental side
MyMedicare registrations, keeping the practice current with MBS and bulk-billing incentive changes, and helping develop services across both practices
About you




Experience leading a team in a healthcare setting - practice manager, clinic manager position
Confident with Medicare billing and claiming, and with reconciling what you've claimed
Fluent in BP clinical practice management system and use of PRODA
A working understanding of patient privacy and healthcare compliance obligations
Calm, organised and genuinely positive with people - patients, staff and practitioners
The initiative to see a problem and fix it without being asked
Desirable: BD4Windows (D4W) experience; experience with an RACGP accreditation cycle
About us
Mt Kuring-Gai Medical Centre is a mixed-billing general practice in the ALDI Complex in Mount Kuring-Gai, open seven days a week - 8 am to 7 pm weekdays and 9 am to 4 pm weekends.
We have five GPs, two practice nurses and four reception staff, with onsite pathology and visiting physiotherapy, chiropractic, dietetics, psychology and podiatry.
Next door, Mt Kuring-Gai Dental is a single-chair practice offering general, children's and cosmetic dentistry.
The dental practice is open 3 days a week and alternate Saturdays.
$105,000 to 120,000 base plus 12% superannuation (pro rata at four days)
$**** per year for professional development, plus paid AAPM membership
Work from home 1 day a week after the initial 3 months.
A structured handover from the outgoing Practice Manager
Direct access to the owners - decisions made quickly and directly
An experienced, long-standing reception and nursing team
Free undercover on-site parking and a five-minute walk from Mt Kuring-Gai station
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📌 Practice Manager —Full Time- Medical & Dental | Upper North Shore (Sydney)
🏢 Mount Kuring Gai Medical Centre
📍 Sydney