Solution Architect - CMDB / ServiceNow ITOM

Solution Architect - ServiceNow CMDB /ITOM

12 Month Contract | Mascot, Sydney (2 days/week onsite) | Interstate candidates welcome | c.$1,200/day

Our client is undertaking a major ServiceNow ITOM and CMDB Uplift Program and is seeking an experienced Solution Architect to provide architecture leadership across the initiative. This is a high-impact role establishing the foundational architecture required to deliver a secure, scalable, and governance-led CMDB capability that underpins strategic technology outcomes across the Group.

Key Responsibilities
Define and govern CMDB data structures, service hierarchies, and asset models
Establish standards for asset tiering, lifecycle management, and Minimum Viable Service (MVS)
Develop architecture patterns and guardrails to support CMDB growth and adoption
Provide solution design oversight as Discovery expands across the environment
Govern the onboarding of additional data sources into a CSDM-aligned CMDB
Support integration of cyber security scanning platforms and other strategic technology data sources
Work closely with platform, infrastructure, cyber, and service management teams to ensure alignment and consistency

About You




Proven Solution Architecture experience delivering ServiceNow ITOM and CMDB initiatives
Solid understanding of ServiceNow Discovery, CMDB, and CSDM frameworks
Experience designing secure enterprise architectures in complex, regulated settings
Knowledge of network architecture, segmentation, security controls, and credential management
Experience integrating infrastructure, cyber, and operational data sources into enterprise platforms
Strong architecture governance and stakeholder management skills
Experience establishing enterprise data models, standards, and operating processes
Ability to operate across business and technology stakeholders and influence strategic outcomes

The Details
Contract length: 12 months
Location: Mascot, Sydney - 2 days per week in office (right candidate can work remotely; interstate applicants encouraged to apply)
Rate: c.$1,200/day

This is a fantastic opportunity to shape enterprise CMDB architecture for a large-scale, strategically key program. If you have deep ServiceNow ITOM/CMDB architecture experience and thrive in complex, governance-focused environments, we'd love to hear from you.
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