Qantas Group is seeking an experienced Senior Manager, Customer Insights & Research.
You will shape how the Group understands customers and translate insights into strategic actions across Qantas, Jetstar, and Qantas Loyalty.
The role combines measurement, research, analytics and storytelling to inform senior leadership decisions.
You'll drive advanced methodologies, partner with agencies, and explore current approaches to deliver fast, granular, and commercially useful customer intelligence across
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📌 Head Of Customer Insights & Research (New South Wales)
🏢 Qantas Group
📍 New South Wales
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