Luxury Client Relations Centre Lead New South Wales (Australia)

Luxury Client Relations Centre Lead New South Wales (Australia)

31 Aug
|
Richemont Iberia
|
Australia

31 Aug

Richemont Iberia

Australia

Cartier Australia seeks an experienced Team Leader to manage the Sydney-based Client Relations Centre. You will coach ambassadors, oversee daily operations, and drive multi-channel service excellence across phone, email, live chat, and social media.

You will monitor KPIs, escalate complex cases, and collaborate with trainers to develop the team while upholding Maison standards and brand tone of voice. This is a agile, client-focused role in a luxury setting.
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📌 Luxury Client Relations Centre Lead New South Wales (Australia)
🏢 Richemont Iberia
📍 Australia

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