As a Service Manager for atWork Australia you demonstrate the passion, drive and commitment to support, lead and coach a thriving team of like-minded individuals, all driven by purpose and integrity.
You model the atWork Australia values, live and breathe employment services, and genuinely believe that work's for everyone.
A day in the life of a Service Manager may include:
Ensuring team Key Performance Indicators and contractual obligations are consistently met and exceeded
Establishing and communicating clear direction for the effective operations of your team across various locations
Developing and maintaining a culture of performance across the business
Developing the capacity of your team to perform and contribute by providing leadership, supervision, coaching/mentoring, feedback and opportunities for growth
Providing timely and quality monthly financial reporting and forecasting as directed by the Regional or Operations Manager
Being accountable and transparent to the Regional or Operations Manager with respect to business risk, governance, contractual and financial performance
Fostering a team workplace that maintains a client focus at all times and a commitment to delivering service excellence
Attributes and Experience:
Experience in customer service or a client facing role
Experience in management and leading a team
Ideally, demonstrated experience of motivating employees and working with clients in overcoming challenges




Happy and confident liaising with multiple external and internal stakeholders
Confident working towards KPIs and overseeing placements that result in sustainable and lasting employment for our clients/employers
An overall desire to be part of our broader atWork Australia family, with a true belief in our purpose: to connect people and business, so both can thrive
Hold a current Drivers Licence
This role requires travel between Port Pirie, Kadina, Clare, Maitland, Balaklava and Peterborough
We believe in supporting you, so you can support others.
Enjoy a range of benefits including:
12 Weeks Paid Parental Leave
Leadership development & career pathways across MedHealth
Quarterly social events & recognition programs
Wellbeing initiatives & Employee Assistance Program (EAP)
Fitness Passport
Salary packaging & the ability to purchase additional leave
Roadside assistance
All the tools and tech you need to thrive
You are welcome here.
Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking.
We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
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📌 Service Manager (South Australia)
🏢 Medhealth3
📍 South Australia