About the company/role:
Ingredient supplier
Based in the Western suburbs of Melbourne
Seeking a self-motivatedSales Assistantto join the team
Permanent opportunity
Fulltime hours, normal business hours
Opportunity to progress into a Sales career pathway
Duties include, but not limited to:
Manage order to delivery for both sales and purchase orders
Process sales orders, issue confirmation to customers
Forecastand generate purchase orders
Prepare order and shipping documents, circulate as necessary
Freight management, including requestquotations, processbookings and delivery tracking
Manage customer queries
Assist with enquiries, phone calls and emails, parcel delivery/pickupand maintain updated customer and supplier details
Preparation of samples and documentation to customers (national and international)
Monitor customer orders to meet expected delivery schedules, liaising with the production team for order fulfilment.
Generate monthly sales reports
Order and keep organised sample stock and ingredients
Assist with maintenance of R&D; records, Office 365 and company files
Skills/experience:




Minimum 1-2 years experience in Customer Service, Administration or similar
Prior experience using Microsoft Office Suite
Knowledge of GMP and HACCP (highly advantageous)
Solid written and oral communication skills
Quick learner, proactive and organised with high attention to detail
With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining andManufacturingsectors worldwide.
With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed.
We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
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📌 Customer Support/Sales Assistant (Melbourne)
🏢 Evolve Scientific Recruitment
📍 Melbourne