A brand new family-focused kids cafe is opening in Erina on the Central Coast in late September — and we’re looking for an experienced Venue Manager to lead the venue from day one.

This is a founding leadership role. You’ll be the face of the business for our customers and our team, with genuine end-to-end ownership of how the venue runs. Ownership will be closely involved strategically and financially, but you’ll be trusted to lead operations on the ground.

About the role
Full operational leadership of the venue — admissions, cafe, and party bookings
Lead, hire, train and roster the front-of-house team
Own the customer experience and be the visible face of the business
Manage supplier relationships, stock levels, and daily cash handling
Oversee our booking and POS platform (Roller) and party coordination
Support marketing initiatives and community engagement
Report to ownership with weekly performance updates against agreed KPIs
Maintain compliance across WHS, food safety, and child-safe practices

The schedule
Full-time role, daytime trading only — no late-night dinner service
Saturday and Sunday are core trading days (parties and family brunch)




Hours and days off to be discussed with the right candidate — we’re open to structuring the working week around what best suits a sustainable rhythm for the role
Annualised salary structure (no wage surprises, weekend loadings absorbed)

About you
3+ years’ experience in a venue management, assistant management, or senior supervisory role in hospitality, family entertainment, or a customer-facing retail setting
Robust people leader — confident hiring, training and inspiring a small team
Comfortable being the face of the business with customers and staff
Genuinely enjoys working in a family and child-focused environment
Commercially minded — comfortable reading rosters against wage %, managing stock, tracking bookings
Familiarity with hospitality POS or booking platforms (Roller experience a strong plus)
NSW RSA and Food Safety Supervisor certificates (or willingness to obtain pre-opening)
Current NSW Working With Children Check (or willingness to obtain pre-opening)
Self-directed, trustworthy, and thrives with autonomy and clear accountability

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