Senior Complaints Resolution Specialist (Hybrid) (New South Wales)

Senior Complaints Resolution Specialist (Hybrid) (New South Wales)

30 Aug
|
Rest
|
New South Wales

30 Aug

Rest

New South Wales

Job Description
Rest is seeking a Senior Service Specialist - Complaints to help manage and resolve member complaints with care and regulatory alignment.
You'll investigate complex cases including AFCA matters, identify root causes and provide quality oversight to reduce future issues.
The role works with internal teams and service partners in a collaborative, member‐focused workplace.
Based at our Sydney Head Office with hybrid working, you'll contribute to improving customer outcomes while upholding Rest's

📌 Senior Complaints Resolution Specialist (Hybrid) (New South Wales)
🏢 Rest
📍 New South Wales

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