Job Description
Mercy Community are currently looking for passionateCase Worker to join our Connected Families Team.
This is a Permanent full-time role based in Ipswich.
This role is responsible for quality service delivery to children, young people, families and the community within the Connected Families Service.
This role will provide support and case management for families engaged in the service with a view to supporting highly vulnerable families.
$85,126 - $91,588 pa (SCHADS L4) plus superannuation plus generous salary packaging available
What you'll be doing
Using the applicable Model of Practice, serviceguidelines/frameworks,assist clients in achieving their goals as identified in relevant planning documentation developed in line with organisational procedures.
Work collaboratively with your line manager to identify client needs and deliver appropriate services within available resources, continually assessing effectiveness and responding to changing needs and dynamics.
Build and maintain trusting and meaningful working relationships with clients and relevant stakeholders.
Support and provide opportunities for life and personal skill development for clients by role modelling expected behaviours.
Engage family members that promotes dignity and encourages self-determination at all stages of family engagement, including the assertive outreach.
About you
As the successful applicant, you will possess:
Degree in Social Work, Social Science, Psychology or related discipline from a recognised institution
Sound knowledge and understanding of the Queensland Child Protection system
Demonstrated intermediate ability to use computer IT systems including MS Word and Excel




Queensland Provisional Green or above Driver's Licence
Ability to obtain positive notice in the legislatively required personal history check in line with service stream compliance requirements
Evidence of current vaccination against whooping cough or willingness to obtain prior to commencement, unless applicable exemption provided as per the relevant MC procedure
Why Mercy Community
Mercy Community is a Catholic not-for-profit that provides a wide range of services supporting families and young people, people living with a disability and the elderly.
All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.
Being part of the Mercy Community team, means you have access to some fantastic benefits, such as:
Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component
Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need - saving you up to $144 if you need both cards!
Provide you and your immediate family free, qualified and confidential counselling services including specialised First Nations counsellors
Free annual influenza and/or other vaccination reimbursements
We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development.
This includes making sure you have access to a range of other career pathways and opportunities across Mercy.
Please note we will review applications as they are received and we may interview and appoint prior to closing date, do not delay in applying.

📌 Case Worker - Connected Families (Ipswich) (Queensland)
🏢 Mercy Community
📍 Queensland