Job Description
Support at Home Care Partner – Northern Sydney Region
Supportat HomeCare Partner – Northern SydneyRegion
Our vision is simple: A future where every person belongs and thrives.
For more than42 years, FOCUS Connect has walked alongside people and communities, building confidence,strengtheningconnectionsandenabling people to live with dignity,respectand choice.
For six years,we'vesupported older people across Northern Sydney.
We'renowbuilding onthose foundations —strengthening local community connections and reachingmore olderpeople who need support.
This is ahybrid, locally based role, combining working from home with being out in theNorthernSydneycommunity,witha particular focusonHornsby,Ryde,Denistone,Macquarie Park,Marsfield, Eastwood,Epping.
You'llhave the autonomy to manage your region and build relationshipswhileremainingconnectedto and supported by the broader FOCUS Connect team.
About the Role
As ourCare Partner – Northern Sydney,you'llcombine care partnering with community engagement and growth.
You'llbuild relationships across the aged care,healthand community sectors to strengthen referral pathways and connect more older people with the support they need.
You'llalso work directly with clients and families to understand what matters to them, providemeaningfulchoiceandhelp them make the best use of their eligible aged care funding.
Your responsibilities will include:
Build strongcommunity and referral networksacross Northern Sydneydriven bypurposeto reacholder people in need andconnectthem with the right services andsupports.
Identifyopportunitiestoincrease CHSP referrals, grow Support at Home clientnumbersand strengthen FOCUS Connects local presence.
Manage a portfolio ofSupport at Home and CHSP clients, building trusted relationships withclients,familiesandrepresentatives.
Develop and review person-centred care plans that support client goals,choiceand effective use of available funding.




Work collaboratively with our support teams to deliver responsive, well-coordinated serviceswhilemaintaininghighstandardsof quality and compliance.
About You
We'relooking for someone whogenuinelylovesconnectingwith people and being part of their local community.
You'llbeself-motivated, organised and comfortable working independently, with the initiative toget outinto the community,buildrelationshipsandcreate opportunities.
You'llbe equally comfortable connecting with local organisations as you are sitting with an older person and their family to understand what matters to them.
You'llbring:
Experience in aged care, home care, community services,healthor a related sector, witha track recordof achieving positive outcomes.
Experience in care coordination, casemanagementor a similar client-facing role.
Strong networking and relationship-building skills, with the confidence toestablishnew referral pathways.
A results-focused, self-motivated approachand the ability to work independently and manage competing priorities.
A genuine connection to Northern Sydney and an understanding of the local community.
Sound knowledge of person-centred care and contemporary aged care practice.
Knowledge of Support at Home,CHSPand the Aged Care Quality Standards will be highly regarded.
A relevant tertiary qualification innursing,allied health or a related discipline isdesirable but not essential.
You'llalsorequirerelevantemployment screening and checks, or be willing to obtain them,and hold a current driver's licence with access to a comprehensively insured vehicle.
Why Join FOCUS Connect?
This is an chance tostrengthen FOCUS Connects impact across Northern Sydney and reach more older people who need support.
Build meaningful community connections that help people access the services they need tolive lifetheir way.
You'llhave the autonomy to make an impact locally, backed by the experience and support of the broader FOCUS Connect team.
If this sounds like you,we'dlove to hear from you.
For further information,******.

📌 Support At Home Care Partner - Northern Sydney Region
🏢 Focus Connect
📍 Sydney