Synergy Radiology is seeking an experienced and organised Office Manager to join our team in a full time capacity.
Based in Randwick, NSW, this role is pivotal to the smooth operation of our radiology practice.
As Office Manager, you will be responsible for overseeing the administrative and operational functions of our busy diagnostic imaging facility, ensuring efficient workflows, excellent patient experiences, and seamless coordination between clinical and administrative teams.
This position is essential to supporting our mission of delivering high-quality diagnostic imaging services to our community.
Key responsibilities
Managing front desk operations, including patient check-in, scheduling appointments, and maintaining comprehensive patient records
Overseeing administrative staff and coordinating daily workflows to ensure optimal efficiency and service delivery
Managing invoices, Medicare / DVA and OSHC records
Liaising with referring physicians, insurance companies, and external stakeholders to facilitate referral processing
Ensuring compliance with healthcare regulations, privacy legislation (including HIPAA and Australian Privacy Act), and radiology industry standards
Maintaining and ordering supplies, equipment, and materials necessary for smooth daily operations
Developing and implementing office policies and procedures that promote efficiency and professional standards
Handling patient enquiries, resolving complaints, and fostering positive patient relations
Managing rosters, annual leave and personal / carer's leave.
What we're looking for




Proven experience as an Office Manager, ideally within a healthcare, medical imaging, or radiology setting
Strong organisational and multitasking abilities with the capacity to prioritise effectively in a fast-paced environment
Excellent communication skills, both written and verbal, with the ability to interact professionally with staff, patients, and external stakeholders
Proficiency in office management software, electronic health record (EHR) systems, and Google office applications
Solid understanding of healthcare compliance, privacy regulations, and medicare billing processes
Demonstrated leadership capability and the ability to motivate and support a team
Exceptional attention to detail and accuracy in record-keeping and financial management
Problem-solving mindset with the ability to adapt to changing priorities and implement improvements
Customer service excellence and a commitment to delivering outstanding patient care experiences
Qualifications in office management, business administration, or a relevant healthcare-related field are advantageous
Flexible work arrangements 4day week or 9day fortnight will be considered.
What we offer




We are committed to creating a supportive and engaging workplace where our team members can thrive.
We offer competitive remuneration, professional development opportunities, and a collaborative work environment that values your contributions.
Our benefits package includes access to continuing education, staff wellbeing initiatives, and the opportunity to work within a respected radiology practice that prioritises both employee satisfaction and patient care excellence.
We foster a culture of continuous improvement and innovation, providing pathways for career development and progression within our growing organisation.
About us
Synergy Radiology is a leading medical imaging facility dedicated to providing comprehensive diagnostic imaging services to the local Randwick community and surrounding areas.
We specialise in state-of-the‐art radiology technology and employ a team of highly qualified radiologists and imaging professionals committed to delivering accurate diagnoses and exceptional patient care.
Our practice is built on principles of clinical excellence, patient‐centred care, and operational efficiency.
We work collaboratively with referring practitioners and healthcare providers to ensure our patients receive the highest standard of diagnostic imaging services.
Synergy Radiology is a modern, progressive healthcare organisation that values teamwork, professional development, and continuous improvement.
Any enquiries can be emailed to ******.
#J-*****-Ljbffr

📌 Office Manager | Synergy Radiology Randwick (New South Wales)
🏢 Synergy Radiology
📍 New South Wales