Job Description
We are seeking an experienced and dynamic Practice Manager to join Australia Dental Clontarf.
This is a full-time position North of Brisbane in Clontarf, QLD ****, where you will take on a pivotal operational and administrative leadership role within our dental practice.
As Practice Manager, you will be responsible for the day-to-day management of the practice, ensuring efficient operations, exceptional patient care coordination, and a positive working environment for our clinical and support staff.
This role is essential to the success of our practice and directly impacts our ability to deliver outstanding dental services to our patients.
Key responsibilities
Oversee daily practice operations and ensure smooth running of all administrative functions
Manage practice staff recruitment, scheduling, training and performance management
Handle financial management including billing, accounts payable and receivable, budgeting and financial reporting
Coordinate patient scheduling and appointment management to optimise practice efficiency
Maintain compliance with dental practice regulations, health and safety standards, and privacy legislation
Implement and maintain quality assurance procedures and practice protocols
Manage patient relations and address patient concerns professionally
Supervise front desk and administrative staff operations
Liaise with clinical staff regarding practice needs and patient flow management
Maintain accurate dental practice records and documentation
Manage inventory, supplies and equipment ordering
Develop and implement marketing initiatives to attract and retain patients
What we're looking for
Proven experience as a Practice Manager or similar administrative leadership role within a dental practice or healthcare environment
Strong knowledge of dental practice management software and computer systems
Excellent organisational and time management skills with the ability to multitask effectively
Outstanding communication and interpersonal skills, with the ability to manage diverse teams
Knowledge of dental practice regulations, compliance requirements and Health and Safety standards
Customer service excellence with a patient-focused approach
Proficiency in Microsoft Office and general administrative software
Problem-solving abilities and sound business judgment
Professional and reliable with strong attention to detail
Experience in a similar sized dental practice is preferred
About us
Australia Dental Clontarf is a trusted dental practice dedicated to providing exceptional, high-quality dental care to our patients in the Clontarf community.
We pride ourselves on creating a welcoming, professional workplace where our team is committed to patient satisfaction and clinical excellence.
We believe in fostering a supportive workplace culture where our staff feel valued, our practice is built on integrity, quality care and building lasting relationships with our patients.
What we offer
Full-time permanent employment providing job security and stability
Competitive salary package commensurate with experience and qualifications
Supportive and collaborative team environment with experienced dental professionals
Modern practice facilities and up-to-date technology
Positive work culture that values teamwork and mutual respect
📌 Practice Manager (Queensland)
🏢 Australia Dental Clontarf
📍 Queensland
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