Job Description
Australian Retirement Trust in Brisbane is seeking a seasoned Team Leader Care to lead a team of Care Specialists handling vulnerable members and complex enquiries.
You'll coach, guide, and develop the team to deliver compassionate, high-quality outcomes while ensuring compliance and continuous improvement.
The role focuses on escalation management, complaints handling, and collaboration with internal and external stakeholders.
📌 Care Team Leader: Empathy, Escalations & Growth (Queensland)
🏢 Australian Retirement Trust
📍 Queensland
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