Job Description
Tattersall's Club has been one of Brisbane's premier private Clubs for generations.
Founded on a proud heritage of horse racing tradition, the Club has grown into a vibrant social workplace where over 5,000 Members come together to connect, dine and enjoy memorable experiences.
Guided by the motto "Amicitia Vita Est" which means "Friendship is Life" and a commitment to excellence, we continue to innovate while delivering exceptional service for our ever-growing community of Members.
About the Role
As Membership & Engagement Executive, you'll play a pivotal role in growing and strengthening our Membership community, from welcoming prospective Members through to creating exceptional onboarding experiences and fostering long-term engagement.
You'll guide prospective Members through their membership journey, coordinate personalised onboarding experiences, build meaningful relationships across the Club and help deliver initiatives that encourage Members to connect, participate and belong.
Working closely with the Head of Membership & Partnerships, you'll contribute to membership growth, engagement programs, reporting and events that bring our community to life.
What You'll Do
Welcome prospective Members and guide them through the membership application process.
Conduct personalised Club tours and follow up membership enquiries.
Deliver a seamless onboarding experience for new Members.
Build relationships that encourage Members to engage with the Club's dining, wellness, events and reciprocal offerings.
Maintain accurate membership records and reporting within the Club's CRM.
Coordinate membership communications, welcome events and engagement initiatives.
Support membership campaigns,



corporate partnerships and referral opportunities.
Work collaboratively across Concierge, Food & Beverage, Events and Finance to ensure an exceptional member experience.
What You'll Bring
A genuine passion for creating exceptional customer and member experiences.
A natural ability to build relationships and make people feel welcome.
Strong communication skills with confidence engaging with senior professionals, corporate partners and Members.
Excellent organisation and attention to detail across multiple priorities.
A proactive mindset and the confidence to take ownership of member enquiries and follow-up.
Strong administration and CRM skills, with experience using Microsoft Office and membership or customer databases.
The ability to work collaboratively within a high-performing team while also managing your own workload.
Experience supporting events or member engagement initiatives is highly regarded.
2-3 years experience in membership, hospitality, customer experience, relationship management or business development.
Experience managing customer or membership pipelines and converting enquiries into lasting relationships.
Why Join Tattersall's?
You'll join a Club with a rich history and an exciting future.
The Membership & Partnerships function is focused on meaningful relationships, exceptional experiences and sustainable membership growth.
This is an opportunity to help shape how Brisbane's premier private Club welcomes, connects and engages its Members for years to come.
Join a close-knit, high-energy team at the heart of one of Queensland's leading private members' clubs
Professional development as part of a growing Membership & Partnerships team.
Exclusive discounts and offers through our employee benefits app

📌 Membership & Engagement Executive (Queensland)
🏢 Tattersall's Club
📍 Queensland