Job Description
Service Coordinator - 12 Month Fixed Term Parental Leave Contract
One of our valued Service Coordinators is about to go on parental leave, so we are looking for an experienced, enthusiastic, qualified and self‐motivated Service Coordinator to fill in while she is away.
We are currently predicting that this role will be twelve (12) months, full time, but that may change depending on her needs and with a commencement date towards the end of September ****.
Reporting to our Service Support Centre Manager - ANZ, you'll play a crucial role in coordinating activities for our Field Service team, which serves clients across Australia.
Key responsibilities
Scheduling and coordinating service jobs
Answering customer enquiries and helping resolve issues
Processing service reports, invoices, and service agreements
Assisting with quotations and renewals
Supporting spare parts orders and general service admin
Working closely with the Service Support team to keep everything on track
About you
High level of attention to detail, process driven and established administration skills




Ability to follow procedures and work effectively in a specialised team
At least 2-3 years administration experience, preferably within a scheduling environment
Provide exceptional customer service, by answering customer calls and resolve issues in a timely & effective manner
Experience with ERP systems is beneficial
Ability to prioritise and meet multiple deadlines
Willingness to learn and develop their skills
The ability to work collaboratively with both internal and external customers
Energetic and motivated
Excellent communication, organisational and interpersonal skills
Benefits
Great Place to Work Certified - May ****
Paid Parental Leave Scheme
Free onsite parking
About us
At Arjo, we know what moves us.
We go above and beyond for people facing mobility challenges.
We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience.
Our vision is to be the most trusted partner in driving healthier outcomes for people facing mobility challenges.

📌 Service Coordinator - 12 Month Fixed Term Parental Leave Contract (New South Wales)
🏢 Arjo
📍 New South Wales