Job Description
Endeavour Foundation is one of Australia's largest employers of people living with disability.
Our people live and breathe our purpose every day, with flexible working, great perks, and work/life balance.
We are dedicated to creating an inclusive culture where our employees can grow, learn, and do their best work.
Our purpose is simple: make possibility a reality.
About The Role:
As a Client Accounts Officer, you will play an important role in ensuring the efficient management of customer accounts and supporting the organisation's financial sustainability.
You'll oversee the end-to-end credit management process to maintain accuracy, compliance, and strong customer relationships.
Provide credit management support across all areas of accounts receivable
Maintain accurate and up-to-date customer account records
Support the reconciliation of accounts and investigation of discrepancies
Contribute to efficient billing, collections, and debt recovery processes
Assist in sustaining business cashflow through proactive credit management
What you'll be doing:
In this role, you'll manage the daily operations of the credit function, ensuring timely processing and resolution of account matters while maintaining a high standard of service and compliance.
Reconcile and maintain customer accounts, ensuring accuracy and timeliness
Conduct debt recovery activities including negotiation and payment arrangements
Prepare monthly collections reports and commentary for management
Identify and elevate financial risks or inconsistencies in customer accounts
Process billing runs, direct debits, credit notes, and fee waivers
Support internal departments with receivables processing and account inquiries
Maintain detailed records for auditing and compliance purposes




Contribute to continuous improvement of systems, processes, and service quality
We're looking for:
We're seeking a detail-oriented credit professional who thrives in a quick-paced environment and demonstrates accountability, initiative, and strong customer focus.
Minimum three years' experience in credit management, accounts receivable, or debt recovery
Strong analytical, problem-solving, and organisational skills
High level of accuracy and attention to detail under pressure
Excellent communication and negotiation skills
Proficiency in Microsoft Office and financial systems (Microsoft Dynamics desirable)
Qualification in finance, accounting, or a related field preferred
Commitment to continuous improvement and quality service delivery
Benefits and Perks:
Salary Package up to$15,900of your annual salary tax free, andadditional$2,650formeal and entertainment expenses
Use your pre-tax income to purchase a new or used car, saving on both the purchase price and running costs
Discounts on Corporate Private Health Insurance, selected Kia vehicles and white goods at Harvey Norman
Discounted family gym memberships through Fitness Passport
Supportive induction and learning opportunities
6 week's paid parental leave for primary carer
Free coaching and counselling through our Employee Assistance Program
Reward and Recognition Program
Endeavour Foundation encourages applications from people of all ages, nationalities, abilities, and cultures.
This includes Aboriginal and Torres Strait Islander peoples, CALD (Culturally and Linguistically Diverse), the LGBTQI+ community, and people with disability.
We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support of an applicant's needs.

📌 Client Accounts Officer (Queensland)
🏢 Endeavour Foundation
📍 Queensland