Exceptional consumer goods co. with global presence
Office based role, Macquarie Park location, in office parking, close to public transport
Salary $70-75K plus Super(based on skills/experience)

Join a growing organisation operating across Australia and New Zealand, where you will work in a team to maintain a high level of customer service and communication to all customers, consumers and internal staff members.

This role is suited to someone who thrives in a fast-paced environment, brings excellent communication and organisational skills, and values working collaboratively within a team.

Key responsibilities:
Taking and entering orders from customers and Sales Representatives
Responding to general enquiries/complaints from consumers and clients
Sending out price lists, credit applications and catalogues as required
Advising customer proof of deliveries and ETA’s for their orders
Supplying product and order information to customers
Organising credits for incorrect invoices/short shipping etc
Raising return authorities and credits for customers
Liaising with the 3PL partner to advise stock returns, short shipments etc
Liaising with the Product Development team on faulty items when required




Processing of all majors account orders into Pronto and ensure orders are processed at the warehouse by the required dates
General reporting where required on eg sales reports, indents, back orders and sales promotions etc

To be successful in this role, you will have:
2 years Customer Service experience within wholesale sales and managing shared inboxes
Intermediate to advanced Excel skills
SAP or similar ERP exposure required
Solid organisational and follow through skills
Ability to work independently and as part of a team
Solutions and problem solving mindset
Chance to join a new team within a growing business
Macquarie Park location, close to public transport, on-site parking
Work across a diverse and exciting product portfolio
Be part of a collaborative and high-performing team
On-site gym
Full-time in office, modern office environment
A role with genuine impact and scope to make it your own

Candidates must have unrestricted working rights within Australia to be considered.

Due to high volume of applications, only successful applications will be contacted.
J-18808-Ljbffr

📌 Customer Service Representative New South Wales
🏢 Talent Matters
📍 New South Wales