Refrigeration Technician/Technical Support
Are you tired of climbing ladders, fighting creepy crawlies and driving long distances every day?
Why not utilise your extensive trade experience in refrigeration to secure this coveted role working in a comfortable office?
Rinnai Australia is a fast growing and energetic organisation who continues to invest heavily in Australian manufacturing, latest technologies and multi stream category support.
This is an exciting opportunity to work in a rapidly growing manufacturing companylocated in Berrinba.
We currently have aposition for an experienced tradespersonto provide appropriate technical advice and remote support in the Technical Help Desk group (THD) for associated branded products to all customer types; including plumbers, gas fitters, installers, consumers etc.
You will liaise with key internal stakeholders; including Engineering, Distribution, Service and Sales departments to provide timely product operation and service information, maintenance and diagnostic guides to our customers.
You will also provide specialist technical help desk support for refrigeration products,



and related ducted reverse cycle heating and cooling systems.
What's needed?
Trade qualifications in refrigerated air conditioning
Installation experience with HVAC systems and related equipment
Intermediate general computer skills and competency using the Microsoft Office suite
Trade qualifications in refrigerated air conditioning
Installation experience with HVAC systems and related equipment
Intermediate general computer skills and competency using the Microsoft Office suite
Confident, courteous telephone techniques
Excellent verbal and written communication skills
Excellent customer service focus
What's on offer?
In return for your dedication, knowledge and hard work we offer a competitive salary commensurate with skills and experience and excellent company advantages such as generous product discounts and additional personal insurance products.
generous product discounts
additional personal insurance products
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📌 Refrigeration Technician/Technical Support (Queensland)
🏢 Rinnai
📍 Queensland