Sydney Polytechnic Institute – Sydney CBD NSW
Sydney Polytechnic Institute – Sydney CBD
Sydney Polytechnic Institute is seeking a motivated and energetic Student Engagement & Student Services Lead to support and enhance the student experience on campus.
This role focuses on student engagement, international student support, campus activities, and the management of the Student Ambassador program.
We are looking for someone who enjoys engaging with students, creating activities, and bringing new ideas to life.
If you are energetic, proactive, and passionate about building a vibrant student community, we would love to hear from you.
About the Role
This role combines student services, student engagement, and campus life coordination.
You will work closely with students, academic staff, and the marketing team to create an engaging and supportive student experience.
Key Responsibilities
Student Engagement & Campus Activities
Plan and organisestudent events, workshops, and engagement activities
Supportorientation programs and student community initiatives
Increase student participation and improve the campus experience
Student Services & Support
Provide support tointernational and domestic students
Respond to student enquiries and assist with student-related matters
Help students connect with campus resources and opportunities
Recruit, train, and manageStudent Ambassadors
Coordinate ambassadors for events, campus tours, and student engagement activities with recruitment team
Encourage student leadership and peer engagement
Alumni Engagement
Manage and coordinatestudent alumni engagement activities
Maintain connections with graduates and encourage alumni participation in events
Support alumni stories, networking events, and community building
Content & Student Promotion
Supportvideo recording, student interviews, and social media content




Work with the marketing team to showcasestudent success stories and industry projects
Encourage students and alumni to participate in promotional activities
Key Skills & Experience
Experience in student services, student engagement, or student support
Experience working with international students
Robust communication and interpersonal skills
Experience organising student events or campus activities
Comfortable supporting video recording or social media content
Highly organised and able to manage multiple priorities
Proactive and able to take initiative
Preferred Skills
Experience working inhigher education or international education environments
Experience managingstudent ambassadors or student leaders
Experience supportingstudent engagement campaigns, events, or promotional activities
Proficiency in Microsoft Office applications
Experience usingHubSpot CRM and Canvafor communication, marketing, or student engagement activities ispreferred
Personal Qualities
We are looking for someone who is:
Energetic and engaging
Responsible and reliable
Proactive and self-motivated
Passionate about supporting international students
Why Join Us
Friendly and supportive team culture
Join a collaborative and welcoming team that values communication, mutual support, and positive energy.
Learning-focused workplace
We believe continuous learning drives innovation.
Our team participates intwo paid learning sessions each year, creating regular opportunities to grow, share ideas, and develop new skills.
Opportunity to bring your ideas to life
We value initiative and creativity.
If you enjoysharing ideas, improving student experience, and creating new initiatives, this role provides the opportunity to turn ideas into real projects.
A role with ownership
We are looking for someone who is proactive and enjoys taking ownership.
If you are someone who likes to contribute ideas and help build new initiatives, this role will give you the space to do so.
#J-*****-Ljbffr

📌 Student Engagement Officer (New South Wales)
🏢 Sydney Polytechnic Institute
📍 New South Wales