Job Description
Dental Assistant / Receptionist (Dual Role)
Half your week in the chair, half your week at the front desk, and a roster we build around your life rather than the other way around.
Smile Studio Newstead is a boutique general and cosmetic practice in the heart of Newstead.
We are known for two things: a genuinely calm patient experience, and a preventive philosophy that goes beyond the standard six month clean.
Our clinical focus areas include oral microbiome dentistry and early intervention orthodontics, so our patients tend to be curious, engaged, and in it for the long term.
The practice is small enough that you will know every patient by name, and considered enough that you will never feel like a number yourself.
Why this role exists
We are looking for one person to cover both chairside assisting and front of house.
It is a deliberate design, not a compromise.
Splitting the week means you get variety, you understand the patient journey end to end, and you are never stuck doing the same eight hours on repeat.
The hours are genuinely flexible.
If you need to be finished by school pick up, if you want three longer days instead of five short ones, or if you are looking to balance this alongside study or another commitment, tell us what works and we will build the roster around it.
Term time arrangements can be discussed.
What you will be doing
Chairside (clinical support)
Four handed assisting for general, cosmetic, and preventive treatment
Preparing and turning over surgeries between patients
Instrument reprocessing and sterilisation in line with ADA and AS/NZS **** requirements
Taking radiographs (if licensed) and preparing imaging for the clinician
Stock control, ordering,



and maintaining clinical inventory
Supporting infection control auditing and daily compliance checks
Front of house (reception)
Warm, unhurried greeting and patient care from the moment they arrive
Appointment scheduling, recalls, and diary optimisation
Preparing and presenting treatment plans and estimates
Health fund claiming, HICAPS, invoicing, and daily reconciliation
Managing phone, email, and online enquiries
Keeping accurate patient records and correspondence
What we are looking for
Essential
A warm, calm manner with patients and a genuinely collaborative approach with the team
Solid organisation and the ability to switch contexts without losing the thread
Clear written and verbal communication
Comfort with practice software and general computer literacy
Current CPR certification, or willingness to obtain one
Australian work rights
Highly regarded
Certificate III in Dental Assisting (HLT*****), or equivalent experience
Previous dental reception experience, particularly with health fund claiming and treatment plan presentation
Experience with Dentally
If you have solid assisting experience but limited reception exposure, or the reverse, we are happy to train you across.
Attitude and reliability matter more to us than a perfect resume.
What we offer
Flexible days and hours, negotiated to suit you
Above award remuneration, classified under the Health Professionals and Support Services Award **** (MA******), with the exact rate based on qualifications and experience
Uniforms provided
A modern, well equipped practice with a small and supportive team
Convenient Newstead location with public transport nearby
A workplace that respects your time and does not run late as a matter of habit

📌 Dental Assistant / Receptionist (Dual Role) (Queensland)
🏢 Smile Studio Newstead
📍 Queensland