Permanent Full-Time | Senior Leadership | NSW & ACT
Back2Work, part ofHumanity Health Group, delivers employment-focused psychology and allied health services to Participants across Australia.
We are seeking an experiencedState Operations Manager – NSW & ACTto lead and grow our team of psychologists and allied health clinicians across theWorkforce Australia and Inclusive Employment Australia (IEA)markets
This is ahands-on leadership rolewith genuine ownership of your region.
You'll lead and develop your team, build strong relationships with Employment Service Providers, drive operational performance and identify opportunities to grow our services acrossNSWandACT.
The Role
AsState Operations Manager, you will:
Lead, coach and developa multidisciplinary team of clinicians.
Drive performanceagainst utilisation, quality and operational KPIs.
Build and maintain strong relationshipswith Employment Service Providers.
Visit customer sites and identify opportunitiesto grow referrals and services.
Oversee state revenue, budgets, forecasting and workforce capacity.
Ensure high standardsof clinical quality, compliance and Participant experience.
Supportrecruitment, onboarding, retention and clinician development.
Builda positive, accountable and high-performing team culture.
Work closely with the CEOand national leadership team to support continued growth.
About You




Are you a people-focused leader who thrives onperformance, growth and building strong customer relationships?
We're looking for a confident and commercially minded leader who enjoys beingclose to their people, customers and business performance.
You will ideally have:
Experience leading teams withinemployment services, allied health, occupational rehabilitation, disability, healthcare or a related sector.
Strongpeople leadershipand performance management skills.
Experience managing operational and financial KPIs.
Strong commercial and relationship-building skills.
Excellent stakeholder management and communication skills.
A practical, solutions-focused approach.
An allied health qualification isdesirable but not essential.
A currentunrestricted driver's licenceand willingness to travel across NSW & ACT.
What We Offer
Competitivesenior leadershipsalary package.
Performanceandrewardincentives.
Flexibleworking arrangements.
Leadership andprofessional development.
Laptop and required technology.
Supportfrom an experienced national leadership and clinical team.
Genuine prospect to shape and grow the NSW & ACT portfolio.
Career opportunitiesacross Back2Work and Humanity Health Group.
A fast-paced, supportive culture wheregreat leadership, performance and customer outcomes are recognised.
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📌 State Operations Manager - Nsw/Act (New South Wales)
🏢 Humanity Health Group
📍 New South Wales