About the Role
A hands-on, field-based leadership role responsible for driving outstanding guest experiences, strong commercial performance, and operational excellence across a portfolio of restaurants in New South Wales.
You'll lead and develop Restaurant Managers, execute area strategy, support new site openings, and act as the key link between your network and support office.
Key Responsibilities
Operational Excellence
Hold the network to a consistently high standard of food quality, service, cleanliness, and hospitality
Be highly visible across all sites coaching, leading from the front, and keeping standards sharp
Ensure full compliance with brand, operational, and regulatory requirements at all times
Commercial Performance & Strategy
Deliver sales growth, profitability, and productivity targets across the area
Develop and execute an annual area business plan aligned to company strategy
Analyse KPIs and trends to drive continuous improvement across all channels, dine-in, takeaway, delivery, and digital
Own the execution of new menu launches, systems rollouts, and operational initiatives
People Leadership & Culture
Lead, coach, and develop Restaurant Managers and their leadership teams
Build a strong succession pipeline and invest in the development of future leaders
Partner with People & Culture on recruitment, onboarding, and performance management
Champion a values-led, inclusive, and high-accountability culture
Guest Experience & Local Marketing




Embed a genuine guest-first culture across the network
Use feedback and data to continuously lift satisfaction and loyalty
Partner with Marketing to execute local area marketing plans that drive traffic and brand awareness
Coach Restaurant Managers to build strong community relationships and ensure all activations are on-brand and measurable
New Openings, Safety & Compliance
Lead operational readiness, staffing, and launch of new restaurants in the area
Ensure all sites are safe, compliant with WHS and food safety requirements, and well maintained
Support leaders through employee relations matters in partnership with the leadership team
Protect the long-term value of company assets and facilities
About You
Proven multi-site leadership experience in QSR with both franchise and corporate understanding
Strong commercial acumen with a track record in operational excellence and cost control
Experience with current site openings and leading teams through change
Commercially strong, analytically capable, and an influential communicator at all levels
Resilient and energised by fast-paced, growth environments
Regular travel across NSW; occasional interstate travel
Availability for weekend, early morning, and after-hours work as required
Valid Australian driver's licence and full Australian working rights
On Offer
Up to $140,000 + super
$15,000 car allowance
10% bonus potential paid annually
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📌 Nsw Area Manager (New South Wales)
🏢 JIVARO recruitment
📍 New South Wales