Job Type: Permanent position | Full time position
Job Description
MVR Retailers Pty Ltd, trading as The Mobile Company, operates a mobile device repair and accessories retail business providing technical repair services for mobile phones, tablets and other supported electronic devices.
The business undertakes hardware repairs, component replacements, device testing and software‐related support while also supplying mobile accessories and device protection products.
The business focuses on reliable repairs, quality workmanship and responsive customer service.
About the Role The Mobile Company is seeking an experienced Hardware Technician to diagnose, repair and maintain mobile phones, tablets and other electronic devices.
The successful candidate will carry out fault diagnosis, hardware repairs and quality testing while ensuring repairs are completed efficiently and in accordance with company standards.
Location: Sunshine Plaza Shopping Centre, ******* Horton Parade, Maroochydore QLD **** Employment Type: Full-Time Salary: $75,000 to $85,000 per annum plus Superannuation Key Responsibilities
Diagnose hardware faults in mobile phones, tablets and other supported electronic devices
Assess damaged devices and determine appropriate repair methods and replacement components
Repair and replace faulty components, including screens, batteries, charging ports, cameras, speakers, buttons and other internal parts
Use specialised diagnostic equipment, repair tools and software to identify and resolve hardware faults




Perform functional testing and quality checks before returning repaired devices to customers
Complete software installation, updates and basic troubleshooting where required to support hardware functionality
Record diagnostic findings, repairs completed and replacement parts used
Maintain repair tools, testing equipment and replacement component stock
Explain repair findings, available repair options and expected turnaround times to customers
Complete repairs in accordance with company quality standards and workplace health and safety requirements
Maintain a clean, organised and protected repair workspace
Candidate Requirements
Certificate III, Certificate IV or Diploma in Electronics, Computer Hardware, Information Technology, Telecommunications or a related field, or equivalent relevant experience
Minimum 1–2 years of relevant experience repairing mobile phones, tablets or comparable electronic devices
Demonstrated experience diagnosing and repairing hardware faults using specialised tools and diagnostic equipment
Strong knowledge of electronic components, hardware testing and fault-finding techniques
Excellent attention to detail and practical problem-solving skills
Strong communication and customer service abilities
Ability to manage multiple repairs and meet expected turnaround times
Ability to work effectively in a fast-paced retail repair environment
Only candidates currently residing in Australia will be shortlisted
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📌 Hardware Technician (Queensland)
🏢 First Link Careers
📍 Queensland