New Directions Australia – Marrickville NSW

New Directions Packaging are leaders in the industry for all things packaging and branding. We create high-quality, cutting-edge and sustainable packaging solutions nationally and globally for businesses and well-known brands across fashion, beauty, retail, e-commerce, events, PR and more.

Our Packaging Team works across sales, sourcing, design and customer service to bring our clients' packaging projects to life.

About the Role

We are seeking a motivated and organised Packaging Team Assistant to provide day-to-day support to our Packaging Team across sales, administration, customer service and general operations.

This is an entry-level position suited to someone looking to gain hands‑on experience in packaging, sales and administration within a fast‑paced and dynamic environment.

What is in it for you?

The successful candidate can expect:
A friendly, supportive, and stimulating workplace
The prospect to work with a wide range of well‑known brands
In-house café with barista‑made coffee and staff discounts

The Role

As a Packaging Team Assistant, your responsibilities will include:
Team Support:



Provide general support to Packaging Management and the wider Packaging Team with day‑to‑day tasks to help facilitate smooth operations.
Customer Service: Assist with answering incoming calls, responding to enquiries and providing a positive experience for customers.
Sales & Administration: Generate quotations, process orders and assist with general sales administration, ensuring accuracy throughout.
Inventory, Display & Storeroom Management: Assist with stock checks and inventory control, and organise and maintain a tidy showroom display and storeroom.

About You

We're looking for someone with:
A high level of accuracy and attention to detail (essential)
Solid time management and organisational skills
Strong communication and interpersonal skills
A genuine interest in design, branding and packaging
Familiarity with SAP (advantageous)
Tertiary qualifications in Business, Commerce, Marketing or a related field are welcomed but not required.

This is a full time position based in our Marrickville office and is available to Australian Citizens and permanent residents.

New Directions Australia is a leader in workplace diversity and encourages applicants from all sectors of the community to apply.
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📌 Team Assistant New South Wales
🏢 New Directions Australia
📍 New South Wales