30 Aug
|
ODIS
|
New South Wales
30 Aug
ODIS
New South Wales
Customer Experience Partner for Limitless X
Help create exceptional experiences for a community of ambitious entrepreneurs and business owners.
We're looking for a highly organised, proactive, and people-focused Customer Experience Partner to join our team and play a key role in delivering an exceptional experience for our LX community.
As a Customer Experience Partner, you'll be a key point of contact for our members — building robust relationships, providing outstanding support, coordinating events, and ensuring every client feels supported throughout their LX journey.
Customer Experience Partner for Limitless X
What You'll Do
Welcome and support new members as they join the LX community.
Build strong relationships with clients and provide exceptional service across every touchpoint.
Manage phone, email, and community enquiries with professionalism and efficiency.
Support clients with event attendance, membership access, payments, transfers, and cancellations.
Coordinate client details, event registrations, and special requirements.
Support the delivery of LX one-day and two-day events, including on-site event support.
Connect clients with the right internal teams, resources, and Execution Partners to help them move forward.
Maintain accurate CRM records and ensure customer tasks, follow-ups, and processes are completed.
Work closely with Sales and Accounts to support client enquiries and identify potential opportunities.
Contribute to improving processes and maintaining clear, effective SOPs.
We're Looking For Someone Who
Is passionate about creating exceptional client experiences.
Builds genuine relationships and communicates with confidence and professionalism.
Is highly organised, proactive, and detail-oriented.
Can manage multiple priorities in a fast-paced environment.
Takes ownership and is solutions-focused.
Enjoys working as part of a collaborative, high-performing team.
Has experience in customer experience, client services, events, administration, or a similar role.
This is a full-time, office-based role.
You will be required to work 5 days per week from our Sydney office.
Working from home is not part of the standard working arrangement for this position.
The role also involves supporting our events throughout the year, with travel required multiple times throughout the year.
Why Join LX?
This is an opportunity to join a passionate team and play an important role in a community focused on business growth, personal development, and freedom.
If you're a people-focused professional who takes pride in delivering exceptional experiences and making things happen, we'd love to hear from you.
#J-*****-Ljbffr
📌 Customer Experience Partner For Limitless X (New South Wales)
🏢 ODIS
📍 New South Wales