Job Description
We are looking for a driven and analytical Security Analyst to join our growing security team. In this role, you will be responsible for monitoring, detecting, and responding to security incidents across multiple client environments. You will work closely with customers to provide threat analysis, compliance assessments, reporting, and remediation recommendations. You'll also play a key role in mentoring junior team members and contributing to the ongoing improvement of our security services.
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What You'll Be Doing
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Security & Incident Response
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Monitor and respond to security incidents across critical systems
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Perform incident triage, containment, and restoration
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Assist in Root Cause Analysis for major incidents
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Manage intermediate SIEM activities
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Deliver security reports and vulnerability remediation advice
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Technical Support & Troubleshooting
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Isolate, replicate, and resolve technical and security issues
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Handle ticket escalations from junior engineers
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Maintain detailed troubleshooting documentation
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Compliance & Reporting
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Provide compliance assessments across multiple regions
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Maintain accurate records of incidents and remediation actions
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Contribute to knowledge base articles and documentation
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Mentor junior team members
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Collaborate across support teams for swift issue resolution
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Participate in internal training and continuous improvement initiatives
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What Success Looks Like (KPIs)
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This role includes performance metrics tied to bonuses and career progression, including:
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90% Ticket SLA adherence
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35+ hours logged weekly
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3+ service tickets closed daily (average)
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Monthly knowledge base contributions
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Billable/project hour targets
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What We're Looking For
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Education & Experience
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Diploma or Degree in IT (or equivalent industry certifications)
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1-2 years' experience in a similar role
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Experience within an MSP environment supporting multiple clients
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Background in infrastructure and/or endpoint support
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Technical Skills
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Strong knowledge of Microsoft 365 security solutions
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Experience with Windows Server (Hybrid), IIS, SQL
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Solid understanding of Azure (VMs, Storage, AKS, App Gateway, VNETs, Policies)
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Knowledge of business continuity tools (ASR, Backup, Soft Delete, Replication)
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Networking
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TCP/IP, NAT/PAT, DNS
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Routing & switching
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VNET Gateways, ACLs, NSGs
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Security
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Security principles and attack vectors
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SIEM management
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Vulnerability management
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Familiarity with tools such as Microsoft Defender, Sentinel, Tenable, Umbrella
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Automation & DevOps
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Basic PowerShell scripting
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Simple security runbooks
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Working knowledge of Linux administration
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Soft Skills We Value
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Strong analytical and problem-solving ability
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Ability to explain technical issues to non-technical stakeholders
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Exceptional time management in fast-paced environments
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Research-driven mindset with awareness of emerging security trends
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Leadership qualities and mentoring capability
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Certifications
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You will be required to obtain and maintain at least four certifications across a minimum of two vendors, including options such as:
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Microsoft (AZ-104, AZ-700, SC-200, SC-300, SC-400, SC-900, AZ-*******)
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Fortinet (NSE 1-3)
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ITIL4 Foundation
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Benefits
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Rewards & Recognition programs
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Salary sacrifice options
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Extended hours allowance
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Global outreach opportunities
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Clear career progression pathway
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Key responsibilities
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Monitor and respond to security incidents across critical systems
n
Perform incident triage, containment, and restoration
n
Assist in Root Cause Analysis for major incidents
n
Manage intermediate SIEM activities
n
Deliver security reports and vulnerability remediation advice
n
Isolate, replicate, and resolve technical and security issues
n
Handle ticket escalations from junior engineers
n
Maintain detailed troubleshooting documentation
n
Provide compliance assessments across multiple regions
n
Mentor junior team members
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About you
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Diploma or Degree in IT or equivalent industry certifications
n
1-2 years' experience in a similar role
n
Experience within an MSP environment supporting multiple clients
n
Background in infrastructure and/or endpoint support
n
Solid knowledge of Microsoft 365 security solutions
n
Experience with Windows Server (Hybrid), IIS, SQL
n
Solid understanding of Azure (VMs, Storage, AKS, App Gateway, VNETs, Policies)
n
Knowledge of business continuity tools (ASR, Backup, Soft Delete, Replication)
n
Working knowledge of Linux administration
n
Basic PowerShell scripting
n
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Rewards & Recognition programs
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Salary sacrifice options
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Extended hours allowance
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Global outreach opportunities
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Clear career progression pathway
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About us
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CNS is a global Managed Service Provider with over 25 years in the industry and a team of 80+ professionals worldwide. As a Microsoft Gold Partner and ISO ***** certified organisation, we deliver secure, compliant, and high-performance technology solutions to clients across multiple regions. We pride ourselves on technical excellence, strong client relationships, and a culture built on collaboration and continuous improvement.

📌 Security Analyst (New South Wales)
🏢 CNS Australia
📍 New South Wales